Legal
Terms of Service
These terms provide a plain-language operating baseline for the current Travelyt site. They should be reviewed and finalized by counsel before paid public launch.
What Travelyt does
Travelyt provides baggage logistics services including doorstep pickup, weighing, sealing, tracking, airport curbside or designated-area handoff, arrival delivery, and city-to-city baggage transfers where available.
What Travelyt does not do
Travelyt is not an airline and does not check bags at the airline counter on behalf of a ticketed passenger. Airline baggage fees, counter acceptance, and airline baggage rules remain separate from Travelyt service fees.
Customer responsibilities
Customers are responsible for accurate booking details, accessible pickup and delivery locations, compliance with airline and TSA baggage rules, and excluding restricted, illegal, unsafe, or undeclared high-value items.
Restricted items
Do not pack prohibited items, loose lithium batteries, firearms, explosives, flammable liquids, cash, critical documents, medical necessities, or fragile valuables unless Travelyt has explicitly agreed in writing.
Insurance and claims
Standard coverage is included on eligible bags while in Travelyt custody. Declared-value upgrades, claim limits, exclusions, documentation requirements, and timelines may apply.
AI and automated processing
Travelyt uses automated systems and artificial intelligence to support internal operations — including booking triage, chain-of-custody reporting, route and dispatch optimization, anomaly detection on bag photos and seal scans, and aggregate service analytics. These systems operate on booking and operational data described in our Privacy Policy and are restricted to internal use. Travelyt does not use customer trip data to train third-party AI models, and any AI features that interact directly with customers (such as a support assistant) are clearly identified and run on a separate, scoped system without access to full account or payment records.
Limitations of AI outputs
Automated outputs — including estimated arrival windows, suggested routes, dispatch decisions, status summaries, and reporting — are provided for operational convenience and may contain errors. Travelyt does not warrant that automated outputs are complete, accurate, or current, and customers should rely on confirmed booking records, chain-of-custody scans, and direct communications from Travelyt staff for binding service details. Travelyt's liability for any AI-generated output is limited to the same caps that apply to the underlying service under these terms.
Pre-launch status
Travelyt is onboarding early customers, partners, and launch markets. Availability, timing, pricing, coverage, and service areas may change as operations are finalized.